FAQ

1- Is there a commission like that of real estate agencies?

No, Tiroof is free for this type of service.   

2- I've found the apartment I need, how should I send my application?

To apply, you need to click on the various buttons in the listing.

 

 3- We are a group of four students, is it possible to rent the same accommodation?

If you have the same rental preferences and share similar affinities, this would be the ideal type of application. In this case, the Tiroof team will prioritize your group, and you can find a convenient place near public transportation or universities.

4- I need to find an apartment urgently, can you help me?

Contact us immediately at [email protected] Enter your email address and send us your request. We will respond to you as soon as possible.

 5- Do you have available rental properties?

We do not have rental properties as we are a matchmaking platform.

6- I don't have a guarantor, yet I want to rent a room, what should I do?

In this specific case, if you have the appropriate financial resources to pay your rent, you can rely on common friends on social networks, such as Facebook, with your landlord. The landlord may contact your mutual friend to gather the necessary information, and in this case, they may not require a guarantor. The process is well designed to simplify the required steps for you. 

7- How do you ensure finding a roommate that suits me?

We directly connect you with other students from your future institution. This way, you can get to know each other better and decide whether to live in a shared space or not. 

8- I am a landlord, how do I recognize if an applicant is serious?

The chat groups provided can also assist you in this regard. Feel free to ask any questions to the applicants in those groups.

 9- As a roommate, am I still eligible for housing assistance (APL)?

As long as you have a separate lease, you remain eligible for housing assistance (APL). When you enter the accommodation, the landlord will ask you to fill out relevant documents to allow you to make your request immediately.

 10- I want my listing to be quickly visible, what should I do?

You can enhance the visibility of your listing with the "Boost Listing" option. This paid option is available after you have posted your listing. You have the choice between 3 types of visibility improvements. 

 

11- How much should I budget if I want to rent an apartment in Paris?

The rent varies depending on the type of property. Between furnished rentals and subletting rooms, budget is the primary factor. 

12- Does the rent include home insurance?

Since you are living communally, you may be prone to various everyday life mishaps. Your accommodation may be subject to fire, cracks, and damages of all kinds. Therefore, the law requires you to take out home insurance for your shared living space. 

13- Why should I subscribe to your platform?

By paying the subscription, you become a premium member. Your listing will be more visible, and you will have access to options that will save you time in finding a place quickly.

14- I just arrived in Rennes, and I'm looking for an apartment, preferably with a roommate who likes classical music and horses like me. If I can move in tomorrow morning, that would be great. Thank you.

Sign up immediately on the Tiroof website and join the discussion group. Share your needs with all members. People who share the same interests as you will surely respond. Our team will also send you suggestions once you have submitted your application.

15- I have a very limited budget per month, can you find me a room or an apartment to rent?

Subscribe to the platform, and we will introduce you to roommates to your liking and accommodations within your budget. 

16- I don't have time to do research or even contact advertisers as I'm looking for an apartment quickly. Can you help me?

Thank you for sending us an email at [email protected] A team of specialists will do all the work for you. Just specify the location, type of apartment or room, and the preferences and age of the roommate you would like (if you want to rent in a shared living situation). Responses will be immediate.